FAQ

Absolutely.

We offer tours during business hours Monday – Friday, please just give us a call ahead of time to ensure one of our staff members are available to take you on a tour of our facility.”

Our hours are:

• Monday – Friday 9:00am – 5:00pm,
• Saturday & Sunday 9:00am – 2:00pm.

We offer early drop-off:

• Monday – Sunday 8:00am – 9:00am for an additional fee of $28.

We offer after hour pickups:

• Monday – Friday 5:00pm – 8:00pm
• Saturday/Sunday 2:00pm – 8:00pm for an additional fee of $28

If you would like to pick-up or drop-off after hours, we will require a 30min appointment for the time that you will be arriving (approximately). Please be sure to give us a call during our business hours to schedule an appointment.

We are available for boarding 365 days per year.

Reception is closed on New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

All prices depend on size of your pet and accommodations you will want them to board in.

We take a 20% deposit of the total boarding bill for all boarding reservations.

Please click here for more details.

Please be sure to write down all pets’ medications and exact directions on how to be given. We do charge a medication fee of $10 per day for pill administration and $21 per day for insulin/fluid administration.

It is normal for pets to not eat on the first day or two when they board. We keep an eye on them and keep you updated. If they have not eaten by the evening of the second day we give you a call and we try different things be it; different wet foods or different treats, depending on your pet’s diet. We will get your pet to eat, so there is nothing to worry about.

We do our best to keep your pet on their normal feeding schedule. We do breakfast, lunch, and dinner. Some clients will pack meals individually in bags or small containers.

We are well equipped with all those items, but you’re more than welcome to bring in whatever you’d like. Clients will sometimes bring a shirt or sweater that they have slept in for a couple of nights before dropping them off.

We do recommend you bring your own food, as this will make the stay better and will not upset your pet’s tummy. We also recommend writing your name on carrier, bowls, and toys.

We do not need to have a “test run” for your pet. You and your pet are more than welcome to come check out the facility prior to making an appointment or reservation.

To board with us we ask for:

• Dogs:
  • Rabies,
  • Bordetella,
  • DHLPP
• Cats:
  • FVRCP,
  • Rabies

All vaccines must be up to date when they stay with us.